Terms and Conditions

Welcome to ALAIA! These terms and conditions outline the rules and regulations for the use of alaiacosmetic's website, located at www.alaiacosmetic.com.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use alaiacosmetic.com if you do not agree to take all of the terms and conditions stated on this page.

1. Intellectual Property Rights

All content on this website, including text, images, graphics, and other materials, is the intellectual property of Alaia Cosmetic. You are not permitted to republish, sell, rent, or reproduce any content without prior written consent.

2. Products and Services

Our primary offerings include magnetic lashes, press-on lashes, and makeup brushes. Product availability, descriptions, and pricing are subject to change without notice. We strive to ensure all product descriptions are accurate, but we do not warrant that product descriptions or other content is entirely accurate, complete, reliable, or error-free.

3. Orders and Payment

  • Order Acceptance: All orders are subject to acceptance by Alaia Cosmetic. We reserve the right to cancel or refuse any order for any reason.
  • Payment Terms: Payment must be received in full before an order is processed. We accept FPX, credit card and other listed below.
  • Pricing and Availability: Prices are subject to change without notice. We are not liable for any pricing errors.

4. Shipping and Delivery

Orders are processed and shipped Monday through Friday, excluding public holidays. Estimated delivery times are provided on our Shipping Policy page and may vary based on location.

  • Shipping Fees: Shipping fees are calculated at checkout.
  • Lost or Delayed Shipments: Alaia Cosmetic is not responsible for delays due to postal or courier services, weather conditions, or other unforeseen circumstances.

5. Returns and Exchanges

We do not accept returns and exchanges on items.

  • Non-Returnable Items: Due to the nature of our products it is not be eligible for returns.
  • Non-Refundable: Due to the nature of our products it is not be eligible for returns. 

6. Affiliate Program

Our affiliate program offers high commissions for sales generated through unique affiliate links. Affiliates are responsible for disclosing their affiliation with Alaia Cosmetic to customers. Affiliates may not make false claims or misrepresent our products.

7. Disclaimer of Warranties

All products and services on this website are provided “as is” without any warranties, either expressed or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

8. Limitation of Liability

In no event shall Alaia Cosmetic, its directors, employees, or agents be liable for any damages arising from the use or inability to use the products or services offered on this website.

9. Privacy Policy

Your privacy is very important to us. Please review our Privacy Policy to learn about how we collect, use, and protect your information.

10. Changes to Terms and Conditions

Alaia Cosmetic reserves the right to revise and update these terms and conditions at any time. All updates will be posted on this page.

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Malaysia.